# Volty pricing

> Volty plans from US$129 a month, each with seats, active contacts, AI credits and every channel included. Compare Plus, Pro and Max.

Every plan includes the whole helpdesk, every channel, and a monthly allowance of seats, active contacts, AI credits and Volty requests. Billed monthly.

Updated 2 Nov 2026

## Plus

US$129 /mo

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Helpdesk Every helpdesk feature, on every plan

- Unlimited inboxes and channels
- One shared team inbox for every channel
- WhatsApp Cloud API, or keep your WhatsApp Business app number
- Web chat on your own website
- Outlook and Microsoft 365 email
- Instagram DMs and Facebook Messenger
- Assignment, handoff and routing rules
- Smart inbox filters and priority guides
- Canned responses
- Contacts with custom fields, segments and companies
- Deals pipeline with stages
- WhatsApp broadcasts with approved templates and opt-outs
- Knowledge base from files, Google Docs and Sheets, and your website
- Custom tables for your own records
- Google Calendar, Notion, Slack, HubSpot, Shopify and any MCP server
- Click-to-WhatsApp ad attribution
- Owner, admin, member and custom roles
- Move your history from Respond.io or SleekFlow

### Your plan includes

- 15 seats
- 2,500 monthly active contacts
- 20,000 monthly AI credits
- 300,000 monthly Volty requests

## Pro

Recommended

US$299 /mo

Start free trial

Helpdesk Every helpdesk feature, on every plan

- Unlimited inboxes and channels
- One shared team inbox for every channel
- WhatsApp Cloud API, or keep your WhatsApp Business app number
- Web chat on your own website
- Outlook and Microsoft 365 email
- Instagram DMs and Facebook Messenger
- Assignment, handoff and routing rules
- Smart inbox filters and priority guides
- Canned responses
- Contacts with custom fields, segments and companies
- Deals pipeline with stages
- WhatsApp broadcasts with approved templates and opt-outs
- Knowledge base from files, Google Docs and Sheets, and your website
- Custom tables for your own records
- Google Calendar, Notion, Slack, HubSpot, Shopify and any MCP server
- Click-to-WhatsApp ad attribution
- Owner, admin, member and custom roles
- Move your history from Respond.io or SleekFlow

### Your plan includes

- 30 seats
- 5,000 monthly active contacts
- 40,000 monthly AI credits
- 500,000 monthly Volty requests

## Max

US$799 /mo

Talk to us

Helpdesk Every helpdesk feature, on every plan

- Unlimited inboxes and channels
- One shared team inbox for every channel
- WhatsApp Cloud API, or keep your WhatsApp Business app number
- Web chat on your own website
- Outlook and Microsoft 365 email
- Instagram DMs and Facebook Messenger
- Assignment, handoff and routing rules
- Smart inbox filters and priority guides
- Canned responses
- Contacts with custom fields, segments and companies
- Deals pipeline with stages
- WhatsApp broadcasts with approved templates and opt-outs
- Knowledge base from files, Google Docs and Sheets, and your website
- Custom tables for your own records
- Google Calendar, Notion, Slack, HubSpot, Shopify and any MCP server
- Click-to-WhatsApp ad attribution
- Owner, admin, member and custom roles
- Move your history from Respond.io or SleekFlow

### Your plan includes

- 40 seats
- 10,000 monthly active contacts
- 80,000 monthly AI credits
- 1,000,000 monthly Volty requests

## Pay as you go

| Where | Seats | Active contacts | AI credits | Volty requests |
| --- | --- | --- | --- | --- |
| On every plan | US$19 · per seat a month | US$65 · per 1,000 active contacts a month | US$100 · per 10,000 AI credits | US$40 · per 500,000 Volty requests |

## Enterprise

Talk to us

Custom seats, active contacts and AI credits, with Volty requests from 20,000,000 a month

Talk to us

- Everything in every plan, with limits set for your volume
- Bring your own AI gateway
- Choose your AI providers, including zero-data-retention hosts
- White label: no Powered by Volty, your own widget look
- Custom contract and invoicing
- A dedicated account team and custom implementation

## What's included

Every plan comes with the whole helpdesk.

### All your channels in one place

Your WhatsApp number, Instagram DMs, Facebook Messenger, web chat on your own site and your Outlook mailbox all land in one shared team inbox, with unlimited inboxes and channels.

- WhatsApp Cloud API, or keep your WhatsApp Business app number
- Web chat on your website
- Outlook and Microsoft 365 email
- Instagram DMs and Facebook Messenger
- History moved from Respond.io or SleekFlow

### An AI agent that replies and takes action

Volty answers from your knowledge base and connected systems, and says when it does not know. It reads the photos, voice notes and documents customers send, replies in their language, and does the work: books appointments, sends quotations and records leads.

- Answers from your knowledge and connected systems
- Books, reschedules and cancels appointments in Plato or Google Calendar
- Quotations and other PDFs made from your templates
- Captures and qualifies leads into contacts and deals
- Reads images, voice notes and documents

### Hand off and route

Volty passes a conversation to a named teammate and steps back, and the customer keeps one thread. Routing rules, smart filters and priority guides put each conversation in front of the right person.

- Assignment and routing rules
- Smart inbox filters and priority guides
- Canned responses
- Owner, admin, member and custom roles

### Automatically follow up with your leads

Volty schedules a follow-up when a lead goes quiet, and runs standing follow-up cadences through automations. Once WhatsApp's 24 hour window has closed, the follow-up goes out as an approved template.

- One-off follow-ups, scheduled from the conversation
- Standing cadences as automations
- Approved templates after the 24 hour window

### Contacts, segments and deals

Every conversation builds a contact record with your own fields, segments and companies, and deals move through a pipeline with your stages. Custom tables hold anything else you keep track of.

- Custom contact fields
- Segments and companies
- Deals pipeline with stages
- Custom tables

### Broadcasts

Send one approved WhatsApp template to the audience you choose: picked contacts, segments, everyone, or a spreadsheet. Contacts who opted out, are blocked or are marked spam are left out.

- Approved templates
- Segments or a spreadsheet as the audience
- Opt-outs respected

### Knowledge that stays current

Upload files, link Google Docs and Sheets, and add your website. Docs and Sheets stay in sync and your site is indexed daily, so answers follow your latest prices and policies.

- Files
- Google Docs and Sheets, kept in sync
- Your website, indexed daily

### Connect the tools you use

Google Calendar, Notion, Slack, HubSpot and Shopify connect from Settings, and so does any product with an MCP server. Click-to-WhatsApp ads are recorded on the conversation, so you see which ad brought each customer in.

- Google Calendar, Notion, Slack, HubSpot, Shopify
- Any MCP server
- Click-to-WhatsApp ad attribution

### Unlimited features

Build your own automations and mini apps, by simply chatting

Automations run on a schedule or when something happens, such as a new conversation or a deal changing stage. Mini apps are internal dashboards and forms built on your own tables. An admin approves each one before it runs.

Automations and mini apps work with the tools you connect: these, plus any product in the connector catalog or with a remote MCP server.

- Any MCP server

Serving customers globally across 10+ markets

## Frequently asked questions

Yes. Every plan starts with a 7-day free trial and you do not need a credit card to begin.

Active contacts: Active contacts are counted monthly. Each contact who sends or receives a message in the billing month counts once, however many messages they exchange, and the count starts again each month. AI credits: An AI agent reply or action uses 2 to 5 AI credits. A co-pilot draft, prompt or summary uses 1 credit. Volty requests: Volty uses one request each time it fetches from or writes to another system: retrieving information from a source, a button click that pulls live information, a CRM or booking write-back, or a webhook or sync run. Automation runs are not metered separately.

Every plan can add capacity pay as you go: extra seats, active contacts, AI credits and Volty requests, at the prices on the pricing page. You can also move up a plan, or to Enterprise for custom limits.

Volty is priced well below respond.io, SleekFlow, Wati and Manychat for what each plan includes, with higher quality AI and deeper integrations into your systems. For a feature-by-feature view, see voltade.com/compare.

Every plan includes WhatsApp, Web Chat, Email, Instagram DMs and Messenger, all answered by the same agent and worked from one shared inbox.

No. Meta charges its WhatsApp messaging fees separately, against your own WhatsApp Business account. Your Volty plan covers Volty itself.

No. Volty interviews your team, drafts its own instructions and tests itself before it talks to a single customer. An admin approves each automation before it runs.

Plus and Pro include AI support around the clock, human chat on weekdays and AI-guided setup. Max adds priority human support and priority help getting set up. Enterprise comes with a dedicated account team and a custom implementation.

Yes. An admin can move the workspace to another plan from its Plan page whenever your volume changes.

Nothing is deleted. Messages keep arriving and everything stays saved, but Volty stops replying until you choose a plan. A cancelled workspace is purged 30 days after it ends.

Volty runs on AWS in Singapore. Your database and files are encrypted at rest, every workspace is isolated from every other by row-level security, and stored credentials are encrypted record by record. Every AI model request is sent with data collection denied, so your customer conversations are never used to train models. On Max and up you choose which models Volty uses, and the ones marked ZDR run only on zero-data-retention hosts, never on the servers of the lab that trained them. Sign-in is passwordless, and deleted data is purged after 30 days.

Enterprise is for businesses that need more than the largest listed plan: custom seats, active contacts and AI credits, Volty requests from 20,000,000 a month, terms of your own and a dedicated account team. Email team@voltade.com or chat with Volty using the chat button on this page, and we will put a plan together with you.

## Start your free trial

Talk to Volty · Start your free trial

Sign up for our 7-day trial. No credit card needed.

## Not convinced? Hear more from our CEO and Volty

The Leonard and Volty Show · 8 October 2026

### Meta now charges for WhatsApp replies

The Leonard and Volty Show · 1 October 2026

### Too busy to hire?

The Leonard and Volty Show · 21 September 2026

### From $500 chatbot jobs to agentic AI

The Leonard and Volty Show · 10 September 2026

### Your AI is a new employee

The Leonard and Volty Show · 4 September 2026

### Trust in the AI world

The Leonard and Volty Show · 29 August 2026

### Does the AI model matter?

The Leonard and Volty Show · 19 August 2026

### What are AI agents?

Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026