# What Volty does for a business like yours

> Five ways businesses run Volty on WhatsApp and email: clinic bookings in Plato, salon bookings, Shopify answers, Outlook enquiries and tuition trials.

WhatsApp and email land in one shared inbox. Volty answers, sorts, and passes on only the conversations that need someone on your team.

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Updated 2 Nov 2026

## Five use cases

Clinics · Plato · Patients book on WhatsApp, and the booking lands in Plato · For clinics that run on Plato: Volty answers patients on your WhatsApp number, books, moves and confirms their appointments in Plato, and passes anything medical to your front desk.

Salons, spas and wellness · Google Calendar · Regulars book on WhatsApp, and lapsed ones hear from you again · For salon, spa and wellness owners: Volty books customers into your team's Google Calendar over WhatsApp, answers package questions from your own records, and sends the broadcasts that bring regulars back. Volty also connects to WESS.

Retail · Shopify · Product and policy questions answered from your Shopify store, at any hour · For retailers on Shopify: Volty answers price, product and returns questions on WhatsApp from your own store, and brings in a salesperson when someone is ready to buy.

Trading, distribution and B2B services · Microsoft Outlook · New enquiries in your sales inbox get a first reply drafted as they arrive. · For firms that run on email: Volty reads your shared Outlook mailbox, drafts replies to new enquiries from your own price lists and product sheets, and leaves them for the right person on your team to check and send.

Tuition and enrichment · Google Calendar · From a parent's first message to a booked trial class · For tuition and enrichment centres: Volty answers parents on WhatsApp, asks the routine questions your team would ask, books the trial class from your calendar and follows up with parents who go quiet.

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## Not convinced? Hear more from our CEO and Volty

The Leonard and Volty Show · 8 October 2026

### Meta now charges for WhatsApp replies

The Leonard and Volty Show · 1 October 2026

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### Trust in the AI world

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### Does the AI model matter?

The Leonard and Volty Show · 19 August 2026

### What are AI agents?

Meta now charges for WhatsApp replies. Here's what it means for your business, 8 October 2026

## Links

- [Clinics · PlatoPatients book on WhatsApp, and the booking lands in PlatoFor clinics that run on Plato: Volty answers patients on your WhatsApp number, books, moves and confirms their appointments in Plato, and passes anything medical to your front desk.](https://voltade.com/en-sg/whatsapp-automation/clinic-bookings)
- [Salons, spas and wellness · Google CalendarRegulars book on WhatsApp, and lapsed ones hear from you againFor salon, spa and wellness owners: Volty books customers into your team's Google Calendar over WhatsApp, answers package questions from your own records, and sends the broadcasts that bring regulars back. Volty also connects to WESS.](https://voltade.com/en-sg/whatsapp-automation/salon-bookings)
- [Retail · ShopifyProduct and policy questions answered from your Shopify store, at any hourFor retailers on Shopify: Volty answers price, product and returns questions on WhatsApp from your own store, and brings in a salesperson when someone is ready to buy.$?](https://voltade.com/en-sg/whatsapp-automation/retail-enquiries)
- [Trading, distribution and B2B services · Microsoft OutlookNew enquiries in your sales inbox get a first reply drafted as they arrive.For firms that run on email: Volty reads your shared Outlook mailbox, drafts replies to new enquiries from your own price lists and product sheets, and leaves them for the right person on your team to check and send.](https://voltade.com/en-sg/whatsapp-automation/email-enquiries)
- [Tuition and enrichment · Google CalendarFrom a parent's first message to a booked trial classFor tuition and enrichment centres: Volty answers parents on WhatsApp, asks the routine questions your team would ask, books the trial class from your calendar and follows up with parents who go quiet.A+](https://voltade.com/en-sg/whatsapp-automation/tuition-enquiries)